@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";:root{--bg-body:#f8fafc;--bg-sidebar:#0f172a;--bg-card:#ffffffb3;--bg-card-hover:#ffffffe6;--text-primary:#0f172a;--text-secondary:#475569;--text-sidebar:#94a3b8;--text-main:#334155;--primary:#6366f1;--primary-hover:#4f46e5;--primary-glow:#6366f14d;--success:#10b981;--warning:#f59e0b;--danger:#ef4444;--info:#0ea5e9;--border-color:#0000000f;--border-color-hover:#0000001f;--radius-lg:20px;--radius-md:14px;--radius-sm:8px;--shadow-sm:0 4px 20px -2px #0000000d;--shadow-md:0 10px 30px -5px #00000014;--shadow-lg:0 20px 40px -5px #0000001f;--shadow-glow:0 0 20px var(--primary-glow);--vip-bg:#f59e0b26;--vip-text:#b45309;--recorrente-bg:#10b98126;--recorrente-text:#047857;--novo-bg:#0ea5e926;--novo-text:#0369a1;--inativo-bg:#94a3b826;--inativo-text:#334155}*{box-sizing:border-box;margin:0;padding:0}body{background-color:var(--bg-body);color:var(--text-primary);background-image:radial-gradient(circle at 15%,#3b82f60d,#0000 30%),radial-gradient(circle at 85% 30%,#8b5cf60d,#0000 30%),radial-gradient(circle at 50% 100%,#10b98108,#0000 40%);background-attachment:fixed;min-height:100vh;font-family:Inter,sans-serif}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:#0003}::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#fff3}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.animate-in{animation:.6s cubic-bezier(.16,1,.3,1) forwards fadeIn}.app-layout{min-height:100vh;display:flex}.sidebar{background-color:var(--bg-sidebar);-webkit-backdrop-filter:blur(20px);border-right:1px solid var(--border-color);z-index:50;flex-direction:column;width:280px;height:100vh;padding:2rem 1.25rem;display:flex;position:sticky;top:0}.main-content{flex:1;width:100%;max-width:1600px;margin:0 auto;padding:2.5rem 3.5rem}.sidebar-brand{align-items:center;gap:.75rem;margin-bottom:1.5rem;display:flex}.sidebar-brand h1{letter-spacing:-.5px;color:#fff;font-size:1.5rem;font-weight:800}.sidebar .store-card{margin-bottom:1.25rem!important}.sidebar-nav{flex-direction:column;flex:1;gap:.35rem;margin-bottom:1rem;padding-right:.25rem;display:flex;overflow-y:auto}.sidebar-nav::-webkit-scrollbar{width:4px}.sidebar-nav::-webkit-scrollbar-track{background:0 0}.sidebar-nav::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:2px}.sidebar-nav::-webkit-scrollbar-thumb:hover{background:#fff3}.nav-btn{color:var(--text-sidebar);border-radius:var(--radius-md);cursor:pointer;text-align:left;background:0 0;border:none;align-items:center;gap:.85rem;padding:.75rem .85rem;font-size:.95rem;font-weight:600;transition:all .25s;display:flex;position:relative;overflow:hidden}.nav-btn:hover{color:#fff;background:#ffffff0d;transform:translate(4px)}.nav-btn.active{background:var(--primary);color:#fff;border:1px solid var(--primary-hover);box-shadow:0 4px 12px #6366f14d}.nav-btn.active:before{content:"";background:#fff;border-radius:0 4px 4px 0;width:3px;position:absolute;top:0;bottom:0;left:0}.nav-btn-logout{margin-top:.25rem;color:#f87171!important}.nav-btn-logout:hover{color:#fca5a5!important;background:#ef44441a!important}.page-header{justify-content:space-between;align-items:center;margin-bottom:2.5rem;display:flex}.page-header h2{letter-spacing:-.5px;font-size:2rem;font-weight:700}.stats-grid{grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:1.5rem;margin-bottom:2.5rem;display:grid}.stat-card,.white-card,.recovery-card,.insight-card{background:var(--bg-card);-webkit-backdrop-filter:blur(16px);border-radius:var(--radius-lg);border:1px solid var(--border-color);box-shadow:var(--shadow-sm);transition:all .3s cubic-bezier(.16,1,.3,1)}.stat-card{padding:1.5rem}.stat-card:hover,.white-card:hover{border-color:var(--border-color-hover);box-shadow:var(--shadow-md);background:var(--bg-card-hover);transform:translateY(-4px)}.stat-label{color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;align-items:center;gap:.6rem;margin-bottom:.75rem;font-size:.875rem;font-weight:500;display:flex}.stat-value{letter-spacing:-1px;font-size:2.25rem;font-weight:700}.evolution-row{grid-template-columns:1.8fr 1fr;gap:1.5rem;margin-bottom:2rem;display:grid}.white-card{margin-bottom:2rem;overflow:hidden}.card-header{border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;padding:1.5rem 2rem;display:flex}.card-header h3{color:var(--text-primary);font-size:1.1rem;font-weight:600}.table-container{padding:0 1rem 1rem;overflow-x:auto}.custom-table{border-collapse:separate;border-spacing:0;width:100%}.custom-table th{text-align:left;text-transform:uppercase;color:var(--text-secondary);border-bottom:1px solid var(--border-color);letter-spacing:.5px;background:#00000005;padding:1.25rem 1.5rem;font-size:.75rem;font-weight:600}.custom-table td{border-bottom:1px solid var(--border-color);vertical-align:middle;padding:1.25rem 1.5rem;font-size:.9rem}.custom-table tbody tr{transition:background .2s}.custom-table tbody tr:hover{background:#00000005}.badge{text-transform:uppercase;letter-spacing:.5px;border-radius:9999px;align-items:center;padding:.35rem .75rem;font-size:.7rem;font-weight:600;display:inline-flex}.badge-vip{background:var(--vip-bg);color:var(--vip-text);border:1px solid #f59e0b33}.badge-recorrente{background:var(--recorrente-bg);color:var(--recorrente-text);border:1px solid #10b98133}.badge-novo{background:var(--novo-bg);color:var(--novo-text);border:1px solid #0ea5e933}.badge-inativo{background:var(--inativo-bg);color:var(--inativo-text);border:1px solid #94a3b833}.btn-export{background:linear-gradient(135deg, var(--primary) 0%, #2563eb 100%);color:#fff;border-radius:var(--radius-md);cursor:pointer;border:1px solid #ffffff1a;align-items:center;gap:.6rem;padding:.75rem 1.5rem;font-family:inherit;font-size:.85rem;font-weight:600;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;box-shadow:0 4px 15px #3b82f64d}.btn-export:hover{border-color:#ffffff4d;transform:translateY(-2px);box-shadow:0 8px 25px #3b82f680}.search-input,.select-input{border:1px solid var(--border-color);color:var(--text-primary);border-radius:var(--radius-md);background:#ffffff80;padding:.75rem 1rem;transition:all .2s}.search-input:focus,.select-input:focus{border-color:var(--primary);outline:none;box-shadow:0 0 0 3px #3b82f633}.filters-bar{background:var(--bg-card);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border-radius:var(--radius-lg);border:1px solid var(--border-color);flex-wrap:wrap;align-items:center;gap:1rem;margin-bottom:2rem;padding:1.25rem;display:flex}.search-input-wrapper{flex:1;min-width:200px;position:relative}.search-input-wrapper svg{color:var(--text-secondary);position:absolute;top:50%;left:1rem;transform:translateY(-50%)}.search-input-wrapper .search-input{width:100%;padding-left:2.75rem}.btn-table-action{border-radius:var(--radius-sm);cursor:pointer;color:#10b981;background:#10b98126;border:none;justify-content:center;align-items:center;width:36px;height:36px;transition:all .2s;display:flex}.btn-table-action:hover{color:#fff;background:#10b981;transform:scale(1.1);box-shadow:0 4px 15px #10b9814d}.ai-fab{background:linear-gradient(135deg, var(--primary), #8b5cf6);box-shadow:0 8px 24px #6366f14d}.ai-chat-window{background:var(--bg-body);border:1px solid var(--border-color)}.ai-chat-body{background:#00000005}.ai-message-bot .ai-bubble{background:var(--bg-card);border:1px solid var(--border-color);color:var(--text-primary)}.ai-chat-footer{background:var(--bg-card);border-top:1px solid var(--border-color)}.ai-input{border:1px solid var(--border-color);color:var(--text-primary);background:#fffc}.loader-container{background:var(--bg-body);min-height:100vh;color:var(--text-primary);flex-direction:column;justify-content:center;align-items:center;display:flex}.loader{border:4px solid #ffffff1a;border-top:4px solid var(--primary);border-radius:50%;width:50px;height:50px;margin-bottom:1rem;animation:1s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.recharts-cartesian-grid-horizontal line,.recharts-cartesian-grid-vertical line{stroke:#ffffff0d}.recharts-text{fill:var(--text-secondary);font-family:Inter,sans-serif;font-size:11px}.recovery-card{border-radius:var(--radius-md);background:#fff;border:1px solid #e2e8f0;flex-direction:column;gap:1rem;padding:1.5rem;display:flex;box-shadow:0 1px 3px #0000000d}.recovery-metrics{border-radius:var(--radius-md);background:#f8fafc;padding:1rem}.btn-whatsapp{color:#fff;border-radius:var(--radius-sm);cursor:pointer;background:#10b981;border:none;justify-content:center;align-items:center;gap:.5rem;padding:.75rem;font-weight:600;transition:background .2s;display:flex}.products-grid{grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:1.5rem;display:grid}.intelligence-card{border-radius:var(--radius-md);background:#fff;border:1px solid #e2e8f0;padding:1.5rem}.podium-container{margin-top:2rem;padding-bottom:2rem}.podium-avatar{background:var(--bg-card);border-color:var(--bg-body)}.login-container{background:var(--bg-body);justify-content:center;align-items:center;min-height:100vh;padding:2rem;display:flex}.login-card{background:var(--bg-card);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid var(--border-color);color:var(--text-primary);border-radius:var(--radius-lg);width:100%;max-width:440px;box-shadow:var(--shadow-lg);padding:3rem}.brand-header{text-align:center;margin-bottom:2.5rem}.brand-header h1{color:var(--text-primary);margin-top:1rem;font-size:1.75rem;font-weight:800}.brand-header p{color:var(--text-secondary);margin-top:.5rem}.login-form{flex-direction:column;gap:1.5rem;display:flex}.input-group{flex-direction:column;gap:.5rem;display:flex}.input-group label{color:var(--text-secondary);font-size:.875rem;font-weight:600}.input-with-icon{border:1px solid var(--border-color);border-radius:var(--radius-md);background:#00000005;align-items:center;transition:all .2s;display:flex;position:relative}.input-with-icon:focus-within{border-color:var(--primary);box-shadow:0 0 0 3px #3b82f633}.input-with-icon svg{color:var(--text-secondary);position:absolute;left:1rem}.input-with-icon input{width:100%;color:var(--text-primary);background:0 0;border:none;outline:none;padding:.75rem 1rem .75rem 2.75rem;font-family:inherit;font-size:.95rem}.login-btn{background:linear-gradient(135deg, var(--primary) 0%, #2563eb 100%);color:#fff;border-radius:var(--radius-md);cursor:pointer;border:1px solid #ffffff1a;margin-top:1rem;padding:1rem;font-size:1rem;font-weight:700;transition:all .3s;box-shadow:0 4px 15px #3b82f64d}.login-btn:hover{border-color:#ffffff4d;transform:translateY(-2px);box-shadow:0 8px 25px #3b82f680}.login-btn:disabled{opacity:.7;cursor:not-allowed}.status-alert{border-radius:var(--radius-sm);padding:1rem;font-size:.875rem;font-weight:500}.error-alert{color:#fca5a5;background:#ef444426;border:1px solid #ef44444d}.badge-warning{color:#fcd34d;background:#f59e0b26}.badge-danger{color:#fca5a5;background:#ef444426}.insight-card{gap:1rem;margin-bottom:1rem;padding:1.25rem;display:flex}.insight-card.insight-danger{border-left:4px solid var(--danger)}.insight-card.insight-vip{border-left:4px solid var(--primary)}.insight-card h4{color:var(--text-primary)}@media (width<=1024px){.sidebar{width:80px}.sidebar-brand h1,.nav-btn span{display:none}}@media (width<=768px){.app-layout{flex-direction:column}.sidebar{width:100%;height:auto;position:relative}.evolution-row{grid-template-columns:1fr}}.indicator-panel{gap:2rem;margin-bottom:2rem;display:flex}.indicator-item{border-radius:var(--radius-md);border:1px solid var(--border-color);background:#fff;align-items:center;gap:1rem;padding:1rem 1.5rem;display:flex}.indicator-circle{border-radius:50%;width:12px;height:12px}.recovery-grid{grid-template-columns:repeat(auto-fill,minmax(360px,1fr));gap:1.5rem;margin-top:1rem;display:grid}.recovery-card{border-radius:var(--radius-lg);border:1px solid var(--border-color);box-shadow:var(--shadow-sm);background:#fff;flex-direction:column;gap:1rem;padding:1.5rem;transition:all .3s;display:flex;position:relative}.recovery-card:hover{box-shadow:var(--shadow-md);transform:translateY(-4px)}.recovery-card.priority-high{border-left:6px solid var(--danger)}.recovery-card.priority-medium{border-left:6px solid var(--warning)}.recovery-card.priority-low{border-left:6px solid var(--success)}.card-top{justify-content:space-between;align-items:flex-start;display:flex}.customer-info h4{margin-bottom:.25rem;font-size:1.15rem;font-weight:700}.customer-info p{color:var(--text-secondary);font-size:.85rem}.priority-tag{text-transform:uppercase;white-space:nowrap;letter-spacing:.02em;border-radius:999px;align-items:center;padding:.35rem .75rem;font-size:.65rem;font-weight:700;display:inline-flex}.priority-tag.high{color:#b91c1c;background:#fee2e2;border:1px solid #fecaca}.priority-tag.medium{color:#92400e;background:#fef3c7;border:1px solid #fde68a}.priority-tag.low{color:#166534;background:#dcfce7;border:1px solid #bbf7d0}.recovery-metrics{border-radius:var(--radius-md);background:#f8fafc;grid-template-columns:1fr 1.2fr;gap:.75rem;padding:1rem;display:grid}.metric-box label{color:var(--text-secondary);text-transform:uppercase;margin-bottom:.2rem;font-size:.7rem;display:block}.metric-box span{color:var(--text-primary);font-size:.95rem;font-weight:700}.insight-text{color:var(--text-secondary);border-left:2px solid var(--border-color);padding-left:.75rem;font-size:.85rem;font-style:italic;line-height:1.4}.recovery-actions{grid-template-columns:1fr;gap:.5rem;margin-top:.5rem;display:grid}.btn-whatsapp{color:#fff;cursor:pointer;background:#25d366;border:none;border-radius:8px;justify-content:center;align-items:center;gap:.5rem;padding:.75rem;font-weight:700;transition:background .2s;display:flex}.btn-whatsapp:hover{background:#128c7e}.intelligence-grid{grid-template-columns:repeat(auto-fit,minmax(400px,1fr));gap:1.5rem;display:grid}.health-score-card .health-content{flex-direction:column;align-items:center;gap:1.5rem;padding:1.5rem;display:flex}.health-gauge{background:#e2e8f0;border-radius:999px;width:100%;height:12px;position:relative;overflow:hidden}.gauge-fill{height:100%;transition:width 1s cubic-bezier(.4,0,.2,1)}.health-stats{width:100%;color:var(--text-primary);justify-content:space-between;font-size:.9rem;font-weight:600;display:flex}.gateway-list{flex-direction:column;gap:1.25rem;padding:1rem 1.5rem;display:flex}.gateway-item{flex-direction:column;gap:.5rem;display:flex}.gateway-info{justify-content:space-between;align-items:center;display:flex}.gateway-info span{color:var(--text-primary);font-size:.9rem;font-weight:700}.gateway-meta{align-items:center;gap:.75rem;display:flex}.gateway-meta small{color:var(--text-secondary);font-size:.75rem}.gateway-badge{color:var(--primary);background:#f5f3ff;border-radius:4px;padding:.2rem .5rem;font-size:.7rem;font-weight:800}.gateway-rate{background:#f1f5f9;border-radius:3px;height:6px;position:relative;overflow:hidden}.rate-bar{background:var(--primary);border-radius:3px;height:100%}.insights-feed{flex-direction:column;gap:1rem;display:flex}.insight-card{border-radius:var(--radius-md);border:1px solid var(--border-color);background:#fff;align-items:flex-start;gap:1.25rem;padding:1.25rem;display:flex}.insight-card svg{shrink:0;margin-top:.2rem}.insight-card h4{color:var(--text-primary);margin-bottom:.25rem;font-size:1rem}.insight-card p{color:var(--text-secondary);font-size:.85rem;line-height:1.5}.insight-card.insight-danger{border-left:4px solid var(--danger);background:#fef2f2}.insight-card.insight-vip{border-left:4px solid var(--primary);background:#f5f3ff}.coupon-details{border-top:1px solid var(--border-color);box-shadow:inset 0 2px 4px #00000005}.custom-table.compact td{padding:.75rem 1rem;font-size:.85rem}.goal-progress-container{margin:1.5rem 0}.goal-progress-bar{background:#e2e8e0;border-radius:6px;height:12px;margin-bottom:.5rem;overflow:hidden}.goal-progress-fill{background:linear-gradient(90deg, var(--primary), #8b5cf6);border-radius:6px;height:100%;transition:width 1s}.goal-stats{color:var(--text-secondary);justify-content:space-between;font-size:.85rem;font-weight:600;display:flex}.alert-card{border-radius:var(--radius-md);border-left:4px solid var(--danger);background:#fff5f5;align-items:flex-start;gap:1rem;margin-bottom:1rem;padding:1.25rem;display:flex}.alert-card.warning{border-left-color:var(--warning);background:#fffbeb}.alert-card.info{border-left-color:var(--info);background:#f0f9ff}.alert-title{color:#1e293b;margin-bottom:.25rem;font-size:1rem;font-weight:700}.alert-desc{color:#64748b;font-size:.875rem;line-height:1.5}.alert-action{color:var(--primary);cursor:pointer;align-items:center;gap:.4rem;margin-top:.75rem;font-size:.8rem;font-weight:700;display:flex}.opportunity-card{border:1px solid var(--border-color);border-radius:var(--radius-md);background:#fff;justify-content:space-between;align-items:center;margin-bottom:.75rem;padding:1rem;display:flex}.opportunity-info h5{font-size:.9rem;font-weight:700}.opportunity-info p{color:var(--text-secondary);font-size:.8rem}.btn-action-apply{color:var(--text-primary);cursor:pointer;background:#f1f5f9;border:none;border-radius:6px;padding:.4rem .8rem;font-size:.75rem;font-weight:700;transition:all .2s}.btn-action-apply:hover{background:var(--primary);color:#fff}.health-badge{text-transform:uppercase;border-radius:999px;padding:.35rem .75rem;font-size:.75rem;font-weight:800}.health-badge.bom{color:#15803d;background:#dcfce7}.health-badge.medio{color:#b45309;background:#fef3c7}.health-badge.ruim{color:#b91c1c;background:#fee2e2}.impact-chip{color:var(--primary);background:#f5f3ff;border-radius:99px;align-items:center;gap:.4rem;padding:.2rem .6rem;font-size:.7rem;font-weight:700;display:flex}.markdown-content h1,.markdown-content h2,.markdown-content h3{color:var(--primary);margin-top:1.5rem;margin-bottom:.75rem;font-weight:800}.markdown-content h4,.markdown-content h5{color:var(--text-main);margin-top:1.25rem;margin-bottom:.5rem;font-weight:700}.markdown-content p{margin-bottom:1rem}.markdown-content ul,.markdown-content ol{margin-bottom:1rem;padding-left:1.5rem}.markdown-content li{margin-bottom:.5rem}.markdown-content strong{color:var(--primary);font-weight:700}.markdown-content code{background:#e2e8f0;border-radius:4px;padding:.2rem .4rem;font-family:monospace}.intelligence-grid{gap:1.5rem;display:grid}@media (width<=768px){.intelligence-grid{grid-template-columns:1fr!important}}.ai-fab{background:linear-gradient(135deg, var(--primary), #8b5cf6);color:#fff;cursor:pointer;z-index:1000;border:none;border-radius:50%;justify-content:center;align-items:center;width:56px;height:56px;transition:all .3s;display:flex;position:fixed;bottom:2rem;right:2rem;box-shadow:0 8px 24px #6366f173}.ai-fab:hover{transform:scale(1.1)}.ai-fab-pulse{background:#6366f159;border-radius:50%;animation:2s ease-out infinite pulse-ring;position:absolute;inset:-4px}@keyframes pulse-ring{0%{opacity:1;transform:scale(1)}to{opacity:0;transform:scale(1.5)}}.ai-chat-window{z-index:999;border:1px solid var(--border-color);background:#fff;border-radius:20px;flex-direction:column;width:400px;max-height:580px;display:flex;position:fixed;bottom:6rem;right:2rem;overflow:hidden;box-shadow:0 24px 60px #0000002e}.ai-chat-header{background:linear-gradient(135deg, var(--primary), #7c3aed);color:#fff;flex-shrink:0;justify-content:space-between;align-items:center;padding:1.1rem 1.25rem;display:flex}.ai-header-avatar{background:#fff3;border-radius:50%;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.ai-chat-body{background:#f8fafc;flex-direction:column;flex:1;gap:1rem;padding:1.25rem;display:flex;overflow-y:auto}.ai-message{align-items:flex-end;gap:.6rem;display:flex}.ai-message-user{flex-direction:row-reverse}.ai-avatar{background:linear-gradient(135deg, var(--primary), #8b5cf6);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:30px;height:30px;display:flex}.ai-bubble{border-radius:16px;max-width:80%;padding:.75rem 1rem;font-size:.875rem;line-height:1.55}.ai-message-bot .ai-bubble{border:1px solid var(--border-color);color:var(--text-primary);box-shadow:var(--shadow-sm);background:#fff;border-bottom-left-radius:4px}.ai-message-user .ai-bubble{background:linear-gradient(135deg, var(--primary), #7c3aed);color:#fff;border-bottom-right-radius:4px}.ai-typing{align-items:center;gap:5px;padding:.9rem 1.1rem!important;display:flex!important}.ai-typing span{background:var(--primary);opacity:.4;border-radius:50%;width:8px;height:8px;animation:1.2s infinite bounce}.ai-typing span:nth-child(2){animation-delay:.2s}.ai-typing span:nth-child(3){animation-delay:.4s}@keyframes bounce{0%,80%,to{opacity:.4;transform:translateY(0)}40%{opacity:1;transform:translateY(-6px)}}.ai-chat-footer{border-top:1px solid var(--border-color);background:#fff;flex-shrink:0;align-items:center;gap:.6rem;padding:.9rem 1rem;display:flex}.ai-input{border:1.5px solid var(--border-color);resize:none;border-radius:12px;outline:none;flex:1;max-height:120px;padding:.65rem .9rem;font-family:Outfit,sans-serif;font-size:.875rem;line-height:1.4;transition:border-color .2s}.ai-input:focus{border-color:var(--primary)}.ai-send-btn{background:linear-gradient(135deg, var(--primary), #7c3aed);color:#fff;cursor:pointer;border:none;border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;transition:all .2s;display:flex}.ai-send-btn:hover:not(:disabled){transform:scale(1.08)}.ai-send-btn:disabled{opacity:.5;cursor:not-allowed}.spin{animation:.8s linear infinite spin}